Yesb 1 Privacy Policy — our commitment to keeping your data safe

Yesb 1's Privacy Policy ("Policy") establishes a clear understanding of data protection between you and the Yesb 1 platform. When you open an account or use the platform, you provide information under this Policy. This page explains in detail how Yesb 1 handles and safeguards that information with respect and responsibility.

Ensuring that members in Bangladesh can use Yesb 1 with confidence is our top priority. That is why we are committed to being fully transparent about every step we take.

1. What information is collected?

Yesb 1 collects only the data that is strictly necessary. No unnecessary personal information is requested. The types of data collected are outlined below.

Information collected at registration

• Mobile number — for account verification and communication.
• Full name — required for identity confirmation and KYC verification.
• Date of birth — to verify age eligibility (18+).
• Email address (optional) — used to send important notifications.
• User-chosen password — passwords are never stored in plain text; only an encrypted hash is kept.

Data Collected During KYC Verification

• Copy of National ID (NID) or passport.
• A front-facing selfie photo (required in certain cases).
• Bank or mobile banking account details — used solely to verify withdrawals.

Information collected automatically during use

• IP address — collected for security and fraud prevention.
• Device & browser information — collected for platform optimization.
• Transaction history — used for balance tracking and dispute resolution.
• Gaming history — used for personalised experiences and responsible gaming monitoring.
• Cookies & session data — used to maintain login state and remember your preferences.

2. How Is Your Data Used?

Yesb 1 uses collected information solely for specific, defined purposes. Each purpose is clearly outlined in the list below.

3. Who is your information shared with?

Yesb 1 shares your data only to a limited extent and only when necessary. Your information is never passed on to advertisers or data brokers.

• Payment processors — To process transactions via payment methods such as bKash, Nagad, and Rocket. Only the information strictly necessary to complete a transaction is shared.
• Game providers — software providers such as Pragmatic Play or Evolution Gaming receive technical data related to your game sessions, but not your personal identity.
• Regulatory authorities — If we are legally required to share information with regulators or law enforcement agencies, we do so in compliance with applicable law and will notify you where possible.
• Security partners — Limited data may be shared with trusted third parties for fraud prevention and anti-money laundering (AML) checks.

4. Where is your data stored and for how long?

Yesb 1's servers are hosted on secure cloud infrastructure and undergo regular security audits. How long data is retained depends on the type of data involved.

• All data is retained for as long as your account remains active.
• Even after account closure, transaction and KYC records may be retained for up to 5 years to meet legal obligations.
• Cookies and session data are typically cleared within 30 days.
• If you request deletion of your data, your personal information will be removed within 30 days, provided there are no legal obligations requiring its retention.

5. How We Protect Your Data

Yesb 1 uses internationally recognized data security technologies. Multiple layers of protection are in place to safeguard every member's data.

• All data transfers are secured with 256-bit SSL/TLS encryption. The padlock icon in your browser confirms that your connection is secure.
• Passwords are never stored in plain text — they are hashed using bcrypt or an equivalent strong algorithm.
• Our servers are protected by firewalls, intrusion detection systems, and regular penetration testing.
• Server access is restricted to authorized personnel only, and every access is logged.
• In the event of a data breach or security incident, affected members will be notified within 72 hours.

6. Cookies & Tracking

Yesb 1 uses cookies on its website to improve your experience. Cookies are small text files stored in your browser.

• Essential Cookies — required to maintain login sessions and ensure security. These cannot be disabled, as the platform will not function without them.
• Performance Cookies — used to understand page load times and usage patterns. These can be disabled through your browser settings.
• Preference Cookies — used to save your language, theme, or game preferences.
• Yesb 1 does not use third-party advertising cookies.

You can disable cookies through your browser settings, though doing so may cause certain features to not function properly.

7. Your Rights

You have certain rights regarding your personal data held by Yesb 1. To exercise any of these rights, please contact our support team.

8. Protection of Minors

Yesb 1 does not serve anyone under the age of 18 and does not collect data from minors. If it is discovered that a minor has created an account, that account and all associated data will be deleted immediately. If you believe a minor is using Yesb 1, please notify our support team right away.

9. Privacy-Related Contact

For any requests or complaints regarding your personal data, contact Yesb 1's Data Privacy Team. We typically respond within 48 hours.

10. Policy Updates

Yesb 1 may update this Privacy Policy as needed. For significant changes, members will be notified in advance via mobile number or email. The date of the latest update is always shown at the top of the page. Continued use of Yesb 1 after any changes constitutes acceptance of the revised policy.